Quality Policy/Objectives

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Quality Policy

  • Provision of Automated Business Solutions Services that meet our customers, relevant regulatory, statutory and other interested parties’ requirements;
  • Compliance with Organizational requirements, practices, processes and procedures through effective implementation of ISO 9001: 2015 Quality Management System;
  • Periodic review and continual improvement of the company’s Quality Management System in order to achieve its strategic goals
  • Implementation of measurable quality objectives to track organizational performances and for overall attainment of the intent of the Company Quality Policy.

Quality Objectives

  • Improving service delivery process with the aim of achieving customer satisfaction.
  • To ensure compliance with applicable statutory and regulatory requirements in line with Courteville Business Solutions’ operations.